Saturday, 26 October 2024

Create & Craft Crisis: Update from Create & Craft supplier Stamps Away

Information from Create & Craft supplier Stamps Away:

Regarding Create & Craft; it has now been announced that they have ceased trading. Suppliers, Customers and Staff have been kept in the dark for the last 2-3 weeks with absolutely no information coming through regarding the situation from the owners.

Many suppliers are left with massive debt receiving no payment for orders sent out over the last two to three months, ourselves included.

Although Stamps Away closed for a one month for our "teaching at sea holiday" back in mid September. This meant all orders we had received from Create & Craft upto the 16th September were despatched. We asked for our brand shop to then be closed but understand Create & Craft continued to take a very small number of orders from then on (from a number of customer calls we've received this week), these were never sent to us before their website, and supplier portals were closed.

If you have ordered anything from Create & Craft and not received it (regardless of whose brand it is) make sure to do a charge back with your card provider. And when your refund has been received please help all the suppliers out by placing your order directly with them, I'm sure like us they really will need this.

In the meantime we will brush ourselves down and work on a plan (I have a few!) to make sure we're back on your screens soon, our website and classes are always available.

We like all suppliers really do thank you for your support.